Contact Us
Support handles account, betting and payment questions. Please write from the phone number registered on your account.
What to include
• Your registered phone number.
• The bet reference or booking code, if the question is about a bet.
• The transaction reference and amount, if it is about a deposit or withdrawal.
• A short description of what you expected and what happened.
Response times
Requests are answered in the order received. Payment queries may need a check against the mobile money provider before we can reply with a result.
Account limits and closure
You can ask support to limit your deposits or close your account at any time. See the Responsible Betting page for more guidance.